General Information

Toronto Drake Hotel Information

Have a question that we haven’t covered? Give us a shout anytime and we’d be happy to find the answer.

Frequently Asked Questions

  • How do I get there?

    Here's a map

    How do I get to The Drake from Union Station?
    It's as easy as 1, 2, 3. Head north on University Avenue, turn left on Queen Street and head west until you arrive at Beaconsfield Avenue.

    How do I get to The Drake from Pearson International Airport?
    Hop in a car or cab and head south on Airport Road. Once you meet HWY 401, take it eastbound to HWY 427 then south toward the QEW. Continue on the Gardiner Expressway east toward Toronto. Make sure you get off at Jameson Avenue and after turning right onto Queen Street West, stop at Beaconsfield Avenue- it’s less than 1KM.

    How do I get to The Drake if I’m riding the TTC?
    Take the University line to Osgoode Station then after a quick streetcar ride west to Beaconsfield Avenue, you’ll have arrived.

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  • Where can I park my ride?

    Conveniently, there’s an outdoor Green P lot right across the street. Just purchase your ticket from the machine and display on your dash or pay online for "Green P Lot #062". Tickets are $1.00 / half hour + $12.00 for a 12-hour period. Registered hotel guests can pre-book a spot in advance for your car at a rate of $25 / day. Space is limited, so give us a shout at: frontdesk@thedrakehotel.ca
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  • ARE ALL THE HOTEL ROOMS DIFFERENT AND CAN YOU ACCOMMODATE SPECIAL ROOM REQUESTS?

    Whether you’re looking for a sunny corner Suite, a Salon with a super luxe washroom, an ultra-quiet Den or an exposed brick Crashpad, each of our 19 rooms are filled with uniquely curated artwork + design sensibilities. Our Hotel staff know every room inside-out and will happily help you make the best selection for your visit.
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  • WHAT TIME CAN I CHECK IN?

    We’re more than happy to check you in anytime after 3PM. Check out time is at 11AM, which gives you time to enjoy breakfast in our Café.
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  • What can I expect from West Queen West?

    Lovingly dubbed WQW, our eclectic ‘hood plays host to a lively collection of boutiques, galleries, parks, restaurants and nightlife hotspots. Take a stroll east or west, there’s something for everyone and we'll help you find it! Chat to our expert concierges, check out our Twitter feed and read our Blog to find out what's happening on our block and beyond.
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  • How do I find out about special room rates and hotel packages?

    Check out the top right corner of this page and sign up for our AKE! It's our curated monthly newsletter that will keep you up-to-date with all things Drake. From an Art Passport to a Drake Escape, upgrade your sleepover to a hotel package.
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  • ARE THE DRAKE’S ART EXHIBITS AND GALLERY SPACES ACCESSIBLE TO EVERYONE?

    Absolutely! We heart sharing all of our exhibits and gallery spaces with neighbours and guests alike. Our rotating exhibits of work change regularly, with a new show installed every couple of months. Be sure to catch The Drake’s very own on-site curator in our lobby for the inside scoop on upcoming projects or even an impromptu tour.
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  • DOES THE DRAKE OFFER SPECIAL GROUP RATES?

    Our Special Events team offers a one stop shop for planning and executing your meeting, wedding or event. We offer our best available rates and courtesy holds for group room bookings. Imagine taking over all 19 rooms for your next group getaway — we’re like an unconventional B+B with VIP access to all of our venues for hotel guests!
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  • I’m getting hitched / planning a meeting / want to throw a birthday bash and I want to do it at The Drake. Help?

    No matter your budget or party size, we’re crazy about hosting parties! Give our Special Events team a shout and they’ll help you out: specialevents@thedrakehotel.ca
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  • Can I take my wedding pics at The Drake?

    Congratulations on your engagement! While we'd love to have the capacity to accommodate everyone's request, the truth is that photo opps are reserved for couples who are having their wedding or engagement event here at The Drake. If you'd like to look into having us host your big day, give our Special Events team a shout and they’ll help you out: specialevents@thedrakehotel.ca
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  • Is the Drake accessible by wheelchair?

    Our Café, Lounge and Dining Room are all accessible by wheelchair, as well as a washroom on the main floor (unfortunately our Sky Yard and our Underground are not). Please feel free to call us prior to your visit if you require special access.
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  • Is there a dress code?

    The Drake welcomes all guests who share our love of food, drink + culture.

    Not sure what to wear? Get as creative as you want, keeping one word in mind: refined. Shine up your shoes, wear all the patterns you choose and don’t be afraid to break out your fancy pants. On Friday and Saturday nights especially, the vibe is dress to impress. Please note; guests who do not share our philosophies of inclusiveness, or do not enjoy our tunes, eats and cocktails with demonstrated respect and courtesy for our staff and their fellow guests may not be permitted to enter or may be asked to leave.
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  • Do you have a guestlist?

    We can be very busy on Friday and Saturday nights, so we’d recommend coming early to avoid lineups. There are a number of Hotel + dining room reservation options that we’d be happy to chat with you about, that would give you access to the building. Contact specialevents@thedrakehotel.ca for more info.
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  • WHAT IS THE DRAKE'S POLICY ON ENSURING SAFETY FOR ALL GUESTS AND STAFF?

    The Drake’s mission is to act as a community hub and foster a positive, inclusive and safe environment for all guests and staff.

    We have a zero tolerance policy for violence and harassment on our properties, for both our staff and our patrons. Our policies to ensure guest and employee safety include: extensive staff training at time of hiring, regularly refreshing and updating training throughout staff tenure, regular review of policies and protocols to ensure they meet or exceed the latest government requirements, legislation and industry best practices, and collaborating with community and industry partners to stay at the forefront of developments in the sector. Equipping our team with the tools to handle complex situations and maintaining the safety of all staff and guests is of the utmost importance to us at The Drake. Our security systems are tested and upgraded on a regular basis and include comprehensive video camera technology installed throughout all of our public spaces.

    Guests who do not demonstrate respect and courtesy for our staff and their fellow guests may not be permitted to enter or may be asked to leave. Should a guest fail to comply, the police may be contacted.

    We are working closely with organizations, including the Sexual Assault Action Coalition and Dandelion Task Force, to help develop and implement education and training specifically for the food and beverage industry on preventing sexual assault and harassment. This education and training will supplement our current training protocols. We also host a monthly forum for industry members that addresses timely and relevant food and beverage industry topics.

    We are currently implementing the Ask for Angela program at all of our locations and will have this fully in place by mid-February. Should you ever find yourself in an uncomfortable or unsafe situation at The Drake, please notify one of our team members immediately. Our goal at all times is to create a safe environment. We are here to help, should you require situational intervention or assistance getting home safely.

    For further questions about our policies and procedures or for more information on our industry sessions, please contact publicrelations@thedrake.ca.
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  • I heard that Drake is expanding! Where are you new properties?

    We're so excited to be growing our West Queen West brand into new neighbourhoods. Our first-ever stand alone restaurant, Drake One Fifty, opened in the fall of 2013 at the corner of York and Adelaide streets. Drake Devonshire Inn, our newest property, is the perfect escape located in Wellington, Prince Edward County. Next on the horizon is the Drake Commissary, a bakery, larder and bar in Toronto's Lower Junction neighbourhood, opening in the spring of 2017.
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  • Where can I find the Drake General Store?

    Our Drake General Stores are lovingly curated with Canadiana treasure and curiosities. Each one reflects their unique neighbourhood, so come by and visit us on your stroll through Toronto. If you like to shop from bed, their online store is open 24 hours.
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  • Does Drake the rapper own The Drake Hotel?

    We enjoy all things Toronto, including Drake! We opened our doors in 2004, long before @champagnepapi was #The6ix god.
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